Booking Terms

FARES AND PRICES

All fares and prices quoted are subject to availability. Prices are subject to change until full payment is received and voucher(s) are issued. Prices that are quoted include all taxes and fees unless we advise otherwise.

YOUR VOUCHER AND DEPARTURE POINT

Please present your voucher 15-20 minutes before departure to the staff at departure point of your tour. The location of the departure point can be found in the description of the tour and is stated on your booking confirmation.We will wait 15 minutes from the departure time for late guests. We can not be held responsible for clients showing up late for their tours.

AVAILABILITY

The travel products and services sold through this site are subject to availability and can be withdrawn without notice. Tour is confirmed when full payment is received.

IMPORTANT

We request that you carefully check the dates on your voucher and to contact us immediately if these are not correct.

CANCELLATION POLICY
1. Reservations cancelled 48 hours or more before a scheduled trip will receive a full refund, no questions asked.
2. Reservations cancelled within 48 hours of tour departure will be charged full trip price.
3. Groups showing up with any number less than the number of participants reserved will be charged for each no-show participant at full price unless that particular space was cancelled 48 hours prior to trip.
4.“No shows” and same day cancellations are charged 100% of total trip price.
5. Tours will wait for parties “running late” for 15 minutes beyond the published tour time. After that the tour will launch as scheduled and your card will be charged the full amount for that tour.
6. Cancellations will not be accepted via email unless they are received at least five (5) days prior to trip departure. E-mail is unreliable, please confirm your change in plans by phone if at all possible.
Patrons scheduled on trips that are canceled by Peace of Mind due to inclement weather, will not be charged; if your card has been charged prior to the trip, all funds will be refunded.
We will not paddle in unsafe weather conditions. Once in a while, due to unsafe circumstances, we must cancel or reschedule a trip. This is Florida, rain at your location does not mean rain at our launch site. Peace of Mind is not responsible for any reservation you fail to keep due to weather conditions, road hazards, vehicle breakdowns, personal agenda, or other unforeseen conditions that may hinder your participation in the tour as scheduled. We reserve the right to cancel or modify any trip due to circumstances beyond our control. In such cases, we cannot be responsible for paying any expenses you may have incurred other than to refund monies due to you for tour price. Peace of Mind reserves the right to make itinerary changes, if necessary, due to water fluctuations, weather conditions, insufficient reservations or other factors beyond our control. There are no exceptions to these cancellation policies.
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